Where is your store located? top
We are an online business based out of Blythewood, South Carolina. However, you can view many of our items at our retail boutique located within Random Mercantile, 10509-B Two Notch Rd, Elgin, SC.
When will my order ship? top
Most of our items are personalized and therefore take a little more time. Orders normally ship within 14 days. However, we are happy to try to meet any deadline you may have. Just send us an email letting us know the date of your event and we will do our best to make it happen!
Do you accept returns? top
Your satisfaction is important to us, however, our items are personalized and therefore non-returnable. Please see our store policy for exceptions.
Do you embroider items you don't sell? top
At this time, we are no longer accepting outside items for embroidery. Once this pandemic has passed, we will reevaluate and update our policies.
Can merchandise be viewed prior to ordering? top
Yes, if you live in the greater Columbia area, email us to set up an appointment for a personal consultation at our retail boutique, MonogramItSC@gmail.com.
Do you offer a quantity discount for wedding parties or organizations? top
If you are placing a large order for multiples of the same item, we'd be more than happy to work with your budget.